Shipping and Delivery

We aim to deliver your order as quickly and accurately as possible. Below is all the information about our shipping and delivery process.

Processing Time

Orders are processed within 1–3 business days. Once your order is dispatched, you will receive an email with tracking details.

Delivery Time

The average shipping time is 3–7 business days, depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures.

Shipping Method and Origin

All orders are shipped directly from our supplier in China. Customs fees may apply depending on the country of delivery.

Shipping Costs

Shipping costs are calculated at checkout and depend on the weight, destination, and chosen shipping method.

Responsibility During Shipping

Once tracking information indicates that the parcel has been delivered, responsibility lies with the customer.
Please check your address carefully; any errors must be reported within 24 hours of placing your order.

Questions

For any questions about shipping, please contact us at info@audrey-rosevancouver.com.